High Employee Turnover as a Silent Construction Manpower Crisis

Human capital is one of a company’s largest asset. Today, in order to succeed and achieve operational efficiency, overseas construction companies rely heavily on reliable, productive and competent labor force. These employees play a crucial role in the success of the company. As Alfred Marshall once said, “The most valuable of all capital is invested in human beings.”

Losing an employee may not hurt your business but losing a dozen more may cause your company to stumble. Furthermore, losing a bad employee can give way to a better one, however, not all loss of employee can bring back good to your company. You may find and hire new people to work for you, but are you willing to sacrifice your company’s delay in production?

Replacing your employees can be damaging to your company. According to an article written by Heather Boushey and Sarah Jane Glynn, HR experts of Center for American Progress, replacing your employees may hurt your business’ productivity for it all results to increasing direct costs and turnover costs.

Now, despite the unpopularity as a career choice, the construction industry is one of those labor markets struggling to get along with the continuously growing demand for output. Apart from skills shortage, the ADP Workforce Vitality Index 2017 reported that one of the major but unnoticed problems that affect construction companies and contractors is the high turnover among employees. Turnover refers to the rate at which workers voluntarily leave the company. This has a negative impact most especially in a specialized industry like the construction sector.  Turnovers pose risks from losing a skilled machine operator to a top engineer.

Finding and retaining the best employees is a competitive edge in the construction industry. However, addressing turnover has been not prioritized and was deemed normal by some human resource managers. Executives should be reminded that turnover is a sign of unhappiness in the workplace. It is beyond cancerous.

In a journal entitled “Investigating Employee Turnover in the Construction Industry: A Psychological Contract Perspective” published in 2016, authors identified what predicts employee’s turnover in the construction industry. Apparently, emotional exhaustion emerged as the top reason for the younger construction workers to suffer greater levels of exhaustion and who are more likely to exit the construction site.

Other causes of turnover included; conflict with management, toxic work environment, and job dissatisfaction. This problem constitutes unprofessional management, poor compensation, insufficient recognition, or even isolated cases like discrimination in the workplace and bullying among workers.

 

The Cost of Turnover

This industry long suffered from workers who keep on looking for better working environment, salary increases, and shorter working hours. Persistently high workers turnover affects operational efficiency and morale of employees. Without efforts to keep employees, a company may find it hard to establish a lasting culture within the organization if people continuously come and go.

High turnover hurts productivity and revenue due to constant hiring and training of new employees. This greatly affects continuity of services which is vital for a company to compete.

Based on a study of the Society for Human Resource Management, the cost of losing a salaried employee can cost as much as twice as their annual salary. This is a summation of the exit and separation costs; cost of recruiting a replacement; training and onboarding costs; lost expertise; administrative costs; and cost of lost productivity. This doesn’t include all the intangible and untracked costs prior to resignation and recruitment of vacated position.

Turnover may also push other employees to follow suit and leave you crippled with impaired human resources.

 

Effective Recruitment and Employee Retention

Managing employee turnover and exerting efforts toward employee retention is not just a tough job among contractors but among construction recruitment agencies as well where the burden of attracting skilled professional starts. Retaining employees and reducing employee turnover could be managed as early in the recruitment stage.

Turnovers, which may not be an issue within the workplace, might be an issue on recruitment when we initially hire the wrong person. Successful recruitment practice in construction should not just involve finding capable and qualified workers, but also those who can fit your work environment and could stay for a longer term.

Recruiters can easily spot job hoppers by simply looking at their resumes and by checking their references. During the recruitment stage, employees who are most likely be committed is easily detectable.

As soon as they landed on the job site, employers should find time to check out to their employees to pre-diagnose any chance of turnover. Establishing a comfortable environment and an ambiance of mutual respect among supervisors and workers could also cut issues that lead to turnover.

Finding a good employee is tough, and it will be more difficult if we have to lose the ones we already got. We can no longer extinguish the bills once it gets burned. We can no longer take them back once they walked out your door.

Seasoned recruiters will always have an eye for star performers. Learn more of our best practices in talent acquisition and let us collaborate to achieve your business goals.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

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How Rensol Answered Hospitality Employer’s Problem on Underperforming Workers due to Excessive Internet Use: A Case Study

Case Study - Oil Company

Client Problem: Restaurant owner complains of deployed employees exhibiting habitual neglect of duty with excessive internet use during work hours

  • A restaurant owner complained a bulk of new employees from the Philippines working for his Mediterranean restaurant chain who are using the internet excessively during work hours.
  • A customer shared on social media her awful experience on the said restaurant, claiming that its workers were busily using their phone instead of accommodating their customers efficiently.
  • The said post went viral online and gained bad reviews. Restaurant sales fluctuated dramatically.

RENSOL’s Solution: Disciplinary Action / Recommendation / Assessment of Internet Behavior

  • Workers were reprimanded and were given a memo to refrain from using any gadget during working hours.
  • The agency sent recommendations on how to manage internet behavior in their workplace based on company’s standards on talent management.
  • Screening of candidates for hospitality services started to include assessment on their internet behavior and background check on social media activity.

Excessive internet usage is a form of underperformance for taking wages to work employees didn’t render. The parameters of excessiveness may vary, but basically, internet usage are lost hours and is categorizable as “time theft.” This essentially leads to potential loss of productivity and a detrimental effect to customer service.

After all, Internet access in the workplace is only a privilege but never a right to exploit.

Case on Point: A Tasty Course of Action for a Restaurant Chain

A viral post involved a customer of a big restaurant chain in the Mediterranean who complained about inefficient service after waiting for more than an hour for the meal of her kids.  After the long wait, they surprisingly received the wrong order because their request was apparently not available all the while. The confrontation scene was recorded by another customer and was shared on various social networking sites and eventually, made rounds online.

This had generated bad reviews for the restaurant and had even landed on the local news. The publicity caused serious damage to their reputation that took them over a quarter to recover.

The customer in the said video was wailing over staff members of the restaurant who are frequently checking on their smartphones while at work. She claimed that they are not accommodating, and they are spending most of their time on their phone rather than attending to their customers.

Because of shortage in manpower and increasing demand at work, the restaurant could neither suspend nor dismiss them. The company sought the help of Rensol, the partner recruitment agency in The Philippines, for necessary course of actions to be taken.

Rensol Intervention

Reprimanded workers were lucky that there is no existing policy on internet usage in the said restaurant. Dismissal is to no avail as it will be unfair for the employees due to lack of regulation. In lieu with that, Rensol responded by:

  1. Issuing all concerned workers a memo that they could no longer use any gadget during working hours, except for mid-breaks and that they should abide by the new rules regarding internet usage that will be imposed by the company. Failure to follow the said warning guaranteed sanctions from the recruitment agency via The Philippine Labor Laws which may affect their future participation to overseas employment program.
  2. Rensol discouraged the client to terminate their workers because they believe that this pose a culture of fear in their workplace that might affect their productivity. The partner recruitment agency helped the restaurant chain to craft clear policies and measures to rehabilitate negative behaviors, which is more cost- effective.
  3. Hospitality recruiters of Rensol started to deliberately ask candidates’ internet behavior as part of assessment. Internet misuse tendencies are easily detectable during the recruitment process. We also include background check on their social media accounts to know how frequent and how long do they spend surfing online. This way, we can easily screen out those who are potential internet abusers.

The role played by Rensol as a partner Philippine recruitment agency for the Mediterranean restaurant chain is a crucial intervention to accommodate employee and employer internet concerns. Rensol, in this case, served as a critical link to abridge the gap between two parties with regards to their needs and culture. This role may have been beyond their mandate to just provide manpower, but with their dedication to foster good relationship with their global partners and their consistent liability to all their deployed employees, Rensol managed this case ethically and efficiently, with their strong expertise in talent management.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

 

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Rensol Recruitment & Consulting Bolsters its job offerings by launching the Rensol Job Site

Quezon City, Philippines, February 21, 2018 – Rensol Recruitment and Consulting, the fastest growing recruitment agency in The Philippines is happy to announce the launch of our job site for aspiring Overseas Filipino Workers – https://rensol.com/jobs/

Rensol’s Job Site has been designed to offer the ultimate user-friendly experience of overseas job hunting to filipino professionals with improved navigation settings and functionality. Created with the user experience in mind, the site includes features to help users navigate the site quickly and find what suits their credentials with ease.

Some of the tool’s special features include:

User Login – Jobseekers could sign up to freely explore the site and maximize all its helpful features.

All Jobs – Have an easy access to wide variety of jobs being offered by Rensol. Search toolbars are provided for fast search. Each item includes all the necessary information like job descriptions, country designation, number of vacancies available, status of recruitment, qualifications, and an accessible button to apply and to instantly send applicant’s resume.

Resume Submission – Aspiring candidates could craft their resume in the job site by simply filling up all the required information on the form provided. Jobseekers could also attach a soft copy of their resume for their future employer’s perusal. Rest assured all information will be treated with utmost confidentiality.

Accredited Employers/Companies – Features a gallery of all our partner agencies abroad where qualified candidates will be deployed. This also features the pool of global partners which Rensol had helped in their manpower and consultancy needs through the years.

Featured Jobs and Latest Jobs – Easy access to the most in-demand job postings and the most recent opportunities available.

With just fewer user clicks, job seekers can easily apply for the job they seem fitting. The site was also made compatible with all major browsers and leading mobile devices.

The job site has a direct link to the main website which features more of the services being offered by Rensol and rich blog contents on recruitment practices, news articles and case studies.

We are formally inviting Filipino job seekers to explore our available overseas opportunities.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

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Key to Ultimate Patient Satisfaction: Kind and Compassionate Healthcare Professionals

Everyone intrinsically longs for the feeling of home, where he can feel that he is cared for. This translates to the need of the patients to be attended by healthcare professionals who have genuine kindness and compassion in caring for other people.

There’s no denying that pulling off processes and technological innovations to provide quality services to patients are vital factors in improving health conditions and in achieving patient satisfaction; but healthcare providers need not to overlook the importance of human elements to healthcare.

A scientific literature review by Stanford University and Dignity Health has shown that healthcare services which were delivered with kindness and compassion have resulted to positive health improvements among patients (e.g. reduced pain, reduced anxiety, shorter hospital stays, etc.). It was also found that it helps build a good relationship between the patient and the medical personnel that ultimately leads to accurate sharing of information and proper diagnosis and treatment. This review is just one of the many studies that affirm that love, care and kindness plays a hand in the rehabilitation and improvement of health patients.

Moreover, Dr. James Dotty, founder and director of Stanford University School of Medicine’s Center for Compassion and Altruism Research and Education said that when healthcare is delivered with kindness and compassion, it has a significantly greater effect than when it is given in a dispassionate fashion that assumes that human connection has no benefit.

Rensol Recruitment have its database and network resources rich with “care givers” who have the mind and the heart, especially in the Filipino populace of healthcare professionals.

International healthcare recruitment significantly drives the demand for Filipino nurses and other health professionals to different parts of the world. The Filipino brand of healthcare has been widely- known as innately gentle and respectful in approach. Apparently, healthcare decisions made by the working Filipino were highly- influenced by their religion, their family, and their home.

Filipinos, in a research study, showed strong faith, strong family ties, and strong aspiration to lift their family to financial abundance. This goes to show how they are inclined to take care of the sick, most especially the elderly.

There’s no denying that kindness and compassion is not everyone’s thing, and it for sure, cannot be mandated, that is why it’s important to have healthcare professionals who innately possesses these values. Healthcare professionals who will take good care of others even nobody is watching. Healthcare professionals who will be more than happy to offer what they can even if they are tired and stressed. Healthcare professionals who have the intelligence to apply the right treatment and the heart to make his/her patient smile.

“‘Cure sometimes, treat often, and comfort always.’”

– Hippocrates

For more information on how to conduct a healthcare recruitment campaign with above and beyond end to end assistance in the Philippines, please connect with the Business Development Team at [email protected]. We will be ready to sit down with you and understand your concerns and configure a complete recruitment plan to ensure better success.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

 

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How Rensol Solved an Employee Theft Incident for a Hospitality Customer: A Case Study

Case Study - Oil Company

Client Problem: Hospitality staff caught stealing from hotel guest’s luggage.

  • Filipino bellboy opened a luggage when guest was away, and the guest complained of missing jewelries.
  • He was caught on CCTV and the footage of the incident was uploaded on social media.
  • The video scandal made rounds online swiftly.

 RENSOL’s Solution: Investigation, Disciplinary Action, Intensive Background Checking

  • Rensol Recruitment imposed disciplinary action toward the accused employee as provided in Art. 145 of the Revised Philippine Overseas Employment Administration Rules and Regulations Governing the Recruitment and Employment of Land- based Overseas Filipino Workers of 2016.
  • The Philippine Partner Recruitment Agency employed a more intensive background check and rigorous character referencing in screening candidates for hotel and restaurant sites moving forward.

Theft in hospitality is not uncommon. It is not as rampant as we think but it is not also an isolated case to ignore. While the nature of the industry makes it more prone to opportunities of stealing from guests, honesty and integrity are still expected among hotel employees.

Case on Point: Resolution given for a Travel Hotspot

A Filipino bellman of a famous hotel and resort in the Middle East got sacked after having caught stealing jewelries from a guest’s luggage. CCTV footages showed that he opened her luggage while the guest was away. The accused didn’t plead no contest to charges of stealing as all evidences prodded him. He confessed that he was forced to steal from the guest because of his father who got ill. He pawned the jewelries he stole and sent the money to his family in the Philippines.

Unfortunately, a copy of the CCTV was uploaded online, and it became viral on different social media sites. As much as the hotel valued the service of the Filipino bellboy, who has been a reliable and trustworthy employee for more than three years, they can’t just tolerate the damage that the incident has caused their reputation as a major tourism destination.

It is good that the accuser didn’t push through sending the employee to jail but was only terminated and repatriated to save the company from further embarrassment.

Rensol Intervention

As their global partner recruitment agency in The Philippines, Rensol assures that their partnership does not end with just providing the principal a competitive manpower. They are guaranteed with a friend and a defender in times of need and serious crises. That is how they build lasting relationships. As soon as Rensol received the incident report, it was acted upon accordingly even if it was above and beyond their mandate as a recruitment agency.

Rensol made the proper intervention to manage the case.

  1. Upon receiving the report, Rensol coordinated with the hotel, the aggrieved party, and the accused to follow the progress of the investigation and the decision on penalties to be charged. They assisted the hotel with their best practices in crisis management and employed necessary measures to settle the dispute peacefully.
  2. Upon repatriation, The Philippine partner recruitment agency temporarily disqualified the dismissed employee to participate in any overseas employment program from the agency for a year as a standard disciplinary measure.

Employee theft in hospitality services can only be prevented by hiring people on whom employers can trust. A hospitality recruitment agency should have the best practices on pre-screening candidates, which includes an ethical system of backgrounding.

Aside from strictly seeking for clearance from the National Bureau of Investigations, Rensol conducts intensive reference check among every candidate before referring them to any client. By checking each applicant’s criminal backgrounds, they systematically eliminate culprits from their pool of potential hires. They also require each to have valid character references to counter check their academic background, professional track record, and even family history.

Rensol is also one of the very few recruitment agencies out of more than a thousand in the Philippines who can conduct their own Pre-departure Orientation Seminar (PDOS) where workers will be oriented on prior consequences of misconducts like theft.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

 

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I Can Go The Distance – A Valentine Special

There are the plane engines that are heard revving from afar. Families escorting their loved ones towards the departure area with the already saddened vibe. People, busy scurrying around, settling their own matters and last farewells. Parents, already missing their sons and daughters, and children, already crying for they know that dad or mom will go away for a while.

The hardest goodbye will always be that one:

That one last sniff of their familiar scent.
That one last comforting embrace.
That one last glance into the already heavyhearted eyes.

The usual scene in Filipino airports as they wave them goodbye…

“Love transcends boundaries. Make the pain of being far away worth every waking day.”

Sometimes life forces Filipinos to leave behind those who matter to them so that they can make them experience the best that the world can provide. They are driven to conquer the unforgiving arena of the professional world overseas not because of fake patriotism and a pure, selfish want of a more, but because they dream of a better life for those they hold most dear. Filipinos work, enduring the coldness of the biting loneliness, missing the warmth of everyone’s homely embrace and radiant laughter, because they have to. Their families depend on these modern heroes. Life is already hard – and working far away, even harder.

Filipinos are the best universal employees not only because of their world-competent skillset, not only because of their adaptability in whichever field, and not only because they are humble, friendly, and jolly people on and off work. They are the best workers that the world has ever seen because they do everything with love as their greatest motivational core. Love drives their passion for hard work. They push the boundary of what was only conceived to be the limits of what a person can do because something propels and inspires them to be the best version of what they can be for their families, out there, in the working world. Filipinos are the best workers in the world for they aspire not only for their own growth and success but for their families’ prosperity as well. One’s success is a whole’s triumph.

Filipino workers are putting great strain on their hearts and minds when they leave those who matter to them in search of a greener pasture, for that great pursuit of a better life. That is why they must choose a reliable and trustworthy recruitment firm that will help them reach that dream. On the other hand, foreign employers who gambles their business’ futures whenever they import workers abroad would want to set their eyes on engaging and employing only the best people for their available professional opportunities and that makes choosing the right recruitment service, to help them find the perfect manpower that matches their preferences and inclinations. This is of great significance for both sides – to find a good quality recruitment firm that genuinely cares for everyone’s well-being.

That is where Rensol Recruitment and Consulting comes in – they aim to bridge the gap between those that are seeking entrepreneurial success and those who can be instrumental to that success.

Their brand of recruitment is committed to the idea that their client’s best interests are of paramount importance. They dedicate their everyday operations towards reaching the clients’ set standards and placing the right man for the specific task with no shortcuts and no foolery. Their passion in meeting the clientele’s needs outweighs any other objective, any other goal. Rensol’s critical sorting process finds and tailors the right Filipino worker for the job. Placing the ones with the most effective skillset as required by their client database with varying lines of business across continents is what they do best. They handle everything from recruitment planning up to post deployment for they care about those who choose to trust their recruitment services. And in this business, trust and reliability will help you go a long way in landing success in your respective businesses.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

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How Filipinos Stabilize the Talent Imbalance in the Global Hospitality Industry

The demand for hospitality services has grown bigger as millennials, the wanderlust generation, conquered one-third of the world’s hotel guests and may reach 50 percent by 2020. Meanwhile, this increase in the global consumer trend hasn’t corresponded with the level of competency of the hospitality workforce. In a report by the Food Service Consultants Society International (FCSI), hospitality, despite being a people industry, unfortunately, lacks the right people for the right skill set.

 

Crisis on Human Capital

Talent imbalance is the lack of candidates, lack of experience, or the lack of skills or technical capabilities among candidates. Tagged as a crisis on human capital, it has become one of the biggest challenges facing the recruitment of hospitality talents.

This problem was associated with recruitment professionals to the relatively low career attractiveness of this industry. This roots from the usual remote geographical locations of travel hotspots, the stereotyping for being an industry for low skilled workers with low compensation, demanding working hours, gender-biased vacancies, and zero career growth.

With this, the escalation on hard-to-fill vacancies lead to poor customer service, increase costs in hospitality service, and worse, decreasing profits. This acute impact impelled many companies to employ candidates with little experience to no qualifications at all.

 

Traditional Hospitality at its Best

The international hospitality industry has been long suffering from an under-skilled labor force based on FCSI’s Taste of Society 2020 Report. The struggle of matching talent’s competitiveness to the necessity of the current market has been a crisis being ignored.

Many companies, including the government, invested most of their resources to infrastructure to enrich tourism, however, they have downplayed the need for human capital that will arise from such upgrades. Some resorted to automation and other technological advancements to cover up lack of manpower, but at the end of the day, traditional hospitality is still unsurpassed.

A people industry highly-depends on quality people to efficiently provide a quality service. This industry should realize that manpower is not an additional cost but an investment to improve your package. Your company should not just be a tourist destination, but a talent destination, as well.

 

Strategic Hospitality Recruitment

Talent imbalances were anticipated to elevate the need for global talents. Various developments in tourism had generated millions of jobs and the challenge of filling it with the most qualified talents has been competitive, too. Hospitality recruitment agencies should be strategic in employing approaches geared towards talent attraction.

The Philippines, specifically, is one of the World’s top source of globally-competitive workers. Hospitality is an innate value among Filipinos and the industry dedicated to it is something these people are already passionate about. That is why Fortune 500 companies have Filipinos in their top choices for skilled professionals. Their brand of hospitality is innate and world-famous.

Rensol believes that world-class recruitment practices and innovative approaches in talent acquisition will significantly help your company to address talent imbalances in your workplace and to essentially attract the best candidate for your vacancies.

Seasoned recruiters will always have an eye for star performers. Learn more of our best practices in talent acquisition and let us collaborate to achieve your business goals.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

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How Rensol helped a Retail Customer resolve an Overtime Pay Dispute: A Case Study

Case Study - Oil Company

Client Problem: Former Workers Seek Overtime Pay for Work Hours They Never Rendered

  • Groups formed at Employer Site before end of contract
  • Former workers complained about alleged non-payment of overtime pay of previous employer.

RENSOL’s Solution: Proper Coordination and Problem Solving for the Client

  • Rensol intervened by getting individual sides of both parties regarding the issue.
  • The partner Philippine Recruitment Agency worked on proof using official time sheets and pay slips.
  • Rensol resolved the issue satisfactorily for the client, who was very happy with the resolution and said “More than a recruitment partner, we found new friends at Rensol. We felt their genuine care mediating between us and the complainants and their actions led to the speedy resolution of the problem.”

It’s normal for Rensol Recruitment, a leading reputable recruitment agency in The Philippines to encounter problems the employer faces, and solve these problems keep client and worker satisfaction in mind.

Case on Point: Dispute solved for a Retail Giant

Former employees of a retail giant in the middle east who had their contracts ended and were already sent back to The Philippines petitioned for non-payment of overtime. Their complaint was raised to The Philippine Overseas Employment Administration (POEA) which had threatened the retail company’s accreditation and reputation before the administration. Being the distinguished and high-principled employer that they are, the retail client is apprehensive of the ill-effects this issue might cause them.  It may harm all their existing contracts and future projects. They also had to face penalties that will be sanctioned by the government in lieu of the alleged damages imposed by their former employees.

Retail client sought Rensol Recruitment’s help to address the Filipino workers’ issue. It’s outside of the agreement signed by Rensol and the Retail principal, however, they went by their above and beyond commitment to their partner and intervened.

Rensol made the proper intervention to address the grievances of both parties.

  1. a) Rensol coordinated with the two parties by means of phone calls, Skype Video Calls, and personal visits to consolidate the opposite sides.
  2. b) Rensol investigated on what really transpired by counterchecking time sheets and pay slips to verify each other’s claims.

Apparently, no paper trails could back up what the two complainants had been appealing. By working on proof, Rensol discovered that there is really no overtime job rendered and the company has no monetary obligations pending for both of their former workers.

RENSOL Intervention

In cases when an Overseas Filipino Worker (OFW) is still under a contract, mediation or conciliation will be conducted between the company and the employee with the Department of Labor and Employment’s (DOLE) labor attaché or Overseas Workers Welfare Administration’s (OWWA) welfare officer. Discussion regarding the complaint and finding an amicable and mutually-acceptable solution will be concluded. This doesn’t need to go as far as a legal battle or worse, repatriation.

In the given case where the two employees have already gone home for over two months, a mediation was made between the employees and the employer with the intervention of the POEA and with Rensol, the partner recruitment agency. This case may have been above the agency’s jurisdiction already, but with their promise to serve their partners even beyond the limitations of their service agreement, Rensol intervened and took the necessary course of action accordingly.

Rensol is as equal protecting their clients from abuses like this. Abiding with due processes, they successfully settled the dispute between the parties, assuring that every right has been protected.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

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U to Me are Everything: Rensol Recruitment clinched a new partnership with United Masters Electromechanical (UME) LLC

UME

Quezon City, Philippines – February 2, 2018 – United Masters Electromechanical LLC, a leading provider of electromechanical contracting and plumbing services in United Arab Emirates made a strategic investment in Rensol Recruitment – the fastest growing recruitment agency in the Philippines, in growing their pool of talented engineers to be distributed across the UAE region for their various on-going mechanical and electrical engineering projects. Rensol’s superior recruitment approach analyzed what UME is exactly looking for with their potential new hires making their business more competitive and matching a Filipino worker’s skill-set and qualifications precisely with how they require it and want it.

“It’s my third time [hiring] in The Philippines but It’s my first time with Rensol, it’s also my first time hitting the recruitment target! I finally got the required number, we even have spare people on stand-by. We are so glad, and we are really so happy.”

– Adel Balchi, General Manager

Rensol served as a conduit for UME to be exposed to the world quality labor force in the Philippines and found the task-appropriate people among the heap. They provided streamlined solutions for their client, making the arduous task of sorting the best potential candidates more efficient and favorable for them.

“One opposing comment I have for Rensol is everything’s strict. From a different perspective, it is good. The process is a little difficult, you will suffer a little bit, but at the end of the day, you will achieve your goal and more,” Adel said. And he is right, Rensol makes sure information declared by candidates’ in their resumes are being checked and counter-checked before they endorse them to the client, they also make sure their partners are aware of their high ethical recruitment standards such as their partner clinics being strict in non-issuance of a medical clearance for good candidates with health concerns are some of the stringent things they do that fulfills their client’s “big picture”.

With experience and dedication to deliver under their belts, they take out any guesswork when it comes to their reliability and trustworthiness as a firm. The desire to bridge the gap between those who are looking to be engaged in the international manpower force and employers who are searching for the right people to aid their lines of business towards growth and progress is what motivates Rensol Recruitment to be the best name that you can count on when it comes to labor recruitment.

Contact us to learn more about our above and beyond capabilities, and how we can work together to meet your employment needs.

Rensol Recruitment & Consulting
Email: [email protected]
Phone: +63 2 931-0968
Website: https://rensol.com/

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

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Selling Your Retail Business to Star Performers – Millennials

It was formerly discussed in a previous blog post: https://rensol.com/fill-local-employment-retail-hospitality-industries/) how the retail and hospitality industries are struggling  with the generational shift to MENA millennials and how potential partner recruitment agencies in the Philippines like Rensol Recruitment can contribute strategically in supplying the world’s increasing demand on retail and hospitality workforce to abridge our local employment gap.

Provided here are practical ideas on understanding millennial behaviors and what impact this generation will cause your company. Millennials turn out to be the biggest slice of the workforce now, and coincidentally, the dominant portion of consumers and shoppers, too. Millennials are taking over the workplace of their parents. And apparently, you can’t just hire them the way you hired their parents before.

Why does the retail industry need more millennials in their businesses and how can they be effective in catering the demands of today’s market?

In a previous survey by LinkedIn on Millennial Job Switching concluded at the end of 2016, this major generation is drifting away from retail to pursue growing industries like technology and healthcare. Seemingly observed, retail jobs were perceived as mere entry-level professions, yet very demanding.

Well, enticing millennials to enter this industry may have been as tough as appealing to millennials to shop in your store.

 

Understanding the Generation Y

They are not kids anymore. Millennials were in the range of ages 20 – 35 this year. While media treats them like spoiled kids to be babysitted, they weren’t anymore. They have already grown up to mature kiddos. Most of them have already acquired a degree in college and have prepared enough to land their first job.

They are stereotyped as being entitled and self- centered. Many executives are deeply concerned too about them being uncommitted and lacking loyalty. But there are more about millennials that they should be considered, rather than doubted and underestimated.

Unlike previous generations, they were fascinated by a lot of things apart from money. So, if your venture brags an undeniably high compensation, you can’t still have a millennial unless he/she is passionate about doing the job being offered.

They will never sacrifice the quality of their life for a career they will never enjoy. It is common for this generation to take a long time applying for a job, not just for being selective, but by being extra careful on what path to grab. Life is short, you only live once, says their mantra.

They will yearn for flexible work arrangements and practically, work-life balance is one of their highest priorities. They get stressed with competition, they could work more effectively with a rather collaborative environment.

It has been a new trend among recruitment and human resource sites to update their packages and reinvent their strategies just to attract them to apply. Apart from being fastidious and demanding, they are inherently skeptical of what is being offered. The struggle in recruiting millennials, specifically in the retail industry, is real. This significantly leads to the ballooning of hard – to – fill jobs in related industries.

 

Why Hire Millennials

They dominantly own this generation and there are a lot of reasons why we need to maximize them in the competition.

Fresh practices and perspectives. Accept it, some traditional practices are not working as effectively as before. Industries have changed and are continually changing. The only way to get along with the fast-paced environment is to employ the younger generation. They aren’t immature for it, they are equipped to revolutionize your business.

Exhilarating energy. This energy doesn’t only exude from their youth, it has been driven by their passion to endeavor new things for the betterment of the company. The force and effort they can dedicate can push your company significantly forward.

Tech-savvy. Technology has been a part of the many facets of millennial lifestyle. They are abreast with the newest trends, as well as the complexities of social media. They can effectively take advantage of this new stuff in all your business processes.

Familiarity with the current market. Shoppers and consumers, as well as your viable business partners, are getting younger. Your future goldmines may have been just their friends and related acquaintances within their circle of influence.

Attracting Star-Performing Millennials

There is no denying how your retail business badly needs a millennial. This is not just a mere trend but a necessity to keep surviving and competing.

Be on social media. They will surely rely their future endeavor beyond the tip of their fingertips within the comfort of their smartphones.  You must be creative to catch their distracted attention span. You must communicate a fitting message for millennial candidates.

Make the recruitment process a personalized experience for every candidate. Provide them an overview of how their life would be like in your company. Make it more personal and intimate as possible. Break stereotypical interview and hiring processes especially for them.

Listen to them and let their voices be heard. Millennials are expressive, and they need to voice out whatever they have in mind. It might not be usual for executives to refrain from talking, but at the very least, have some time to listen.

Know their expectations. Basically, millennials were hunting for work environments which cares about them. Apart from thinking what your retail company can offer for them, be earnest in knowing what they wanted to have from you as an employer.

Perks not pay. Millennials don’t really care that much about the compensation you will offer them, no matter how big it is. They are more attracted with the perks and benefits of working with you. These perks are not necessarily medical, insurance, or sickness benefits, but the many privileges that they can have if they will join your team. This may include awards, rewards, or incentives that you can provide to pay off their good performance. Apparently, they crave for recognition or feedback.

To attract millennials to join your team, your retail company must be something someone will be happy and satisfied to work with. Your workplace should be found as a great place to work. It must be desirable enough to train and retain these young talents.

Seasoned recruiters will always have an eye for star performers. Learn more of our best practices in talent acquisition and let us collaborate to achieve your business goals.

ABOUT THE COMPANY: Rensol Recruitment and Consulting, Inc. is the fastest growing recruitment agency in The Philippines. A career consultant that aims to go above and beyond the level of expectations of both the aspirations of the candidates and the dream team standards of employers through providing exceptional opportunities and unparalleled quality-driven recruitment services.

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